Broadway German Service Center - (562) 436-6495 HOURS Broadway German Service Center - (562) 436-6495 MAP Professional Auto Repair, Maintenance & Customization Services

Customer Reviews for Broadway German Service Center

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Here’s what some of our Long Beach, CA customers are saying about us:

Awesome mechanics - the best or nothing else - and they are the best Mercedes mechanic shop!!! Dealer said I needed a new transmission- brought car here and no such diagnosis was found. Best mechanic and best mechanic shop for the best car :)

Sherri Shabestari Broadway German Service Center Customer Review

I have been a customer here since 1989 for my 1988 560sl. My whole family has been customers here at one time or another as Mercedes' have come and gone in our family. I would never take my car anywhere else. These guys are top notch and take excellent care of me and my beloved little car. I trust them to always do the right thing and they do. I cannot speak more highly of them and their professional, yet friendly and helpful demeanor. Everyone is amazing and caring for an older car is becoming a challenge that they fearlessly meet. 10 star service every single time. Love love love them!

Cathy B. Yelp Review

My check engine light came on flashing... My car was idleing rough and cutting out. Checked the reviews for Dominic thinking I hope these are correct. They were. I'll be taking my Benz here every time I need service

Christopher M. Yelp Review

My 2002 BMW 325CI has almost 205,000 miles on it. But I still really enjoy driving this car and also really enjoy not having a car payment! Recently, I took the car to the dealership where they quoted me an outrageous price. So, I postponed doing the work. Unfortunately, just a few days ago, I tried to start the car and it would die when attempting to accelerate. So, I used YELP to help me find a good BMW service center. I had the tow truck driver take us here.

Dominik and his associates could not have been more helpful. He told me what was wrong with the car, what needed to be done to fix the problems, and also gave me a heads up on things needing attention over the next 6-12 months. He quoted me a fair price and, to my pleasant surprise, said I could pick up the car later in the day. Sure enough, problems fixed.

When I returned today to have the AC system checked, Tony suggested confirming the AC system had sufficient coolant and, if not, filling it up and seeing if the most simple solution would solve the problem. The local dealership quoted me $3,000 to replace the evaporator. To my pleasant surprise, Tony called back about three hours later, said the AC system was about 65% charged, but he brought it to 100% and felt the AC was running cold now. Sure enough, problem solved. And he DIDN'T CHARGE ME!!

You bet I'll be back for the brake service and any other repair needs. Ditch the dealership and spend your money locally with an honest small businessperson!

Martin C. Yelp Review

Dominic is a good guy, I found him on Yelp over a year ago. I've come back to him twice already for misc. things like a head light out, and my air conditioning. My first visit they changed all four rotators and break pads, I waited too long to have them changed and they grinded. I had a great experience and the price wasn't too bad either. I felt comfortable and confident with what I paid for. I haven't had any issues with the breaks and that was a year ago. No noise, no squeaks! I'm very happy with their service and will continue to come here.

Megan K. Yelp Review

Impressed with their service time

Antonio Burse Google Review

Okay has to be the best experience at a mechanic shop ever! Okay I was just getting a bulb changed...but so fast they had literally called me to say they were done before I had walked a couple blocks down the street to send a piece of mail, charged me less than I probably would have charged myself if I were the shop, and were nice enough to even help me back out safely from their driveway and onto Broadway. Amazing-thanks!!!!

Melissa O'Brien Google Review

Have had outstanding car care for many years at Broadway German Service. Truly a remarkable establishment - all work is done impeccably. So much better than the alternatives!

Larry Bramble Broadway German Service Center Customer Review

I have been taking my 335i here after the BMW warranty ran out and all I can say is they're great! They're really honest, knowledgeable, friendly, and do an excellent job every time! This is my place to go whenever I need anything on my car.

Edgar Felix Google Review

This was a great find in Hayes Valley, the decor had nice soft colors, white and tan and cute paper birds hanging from the ceiling. the food was great and cooked well, I personally loved the pretzel and Bavarian cheese, the pretzel was cooked perfectly and cheese was very tasty and had a unique flavor. Drop by for a good beer and authentic Long Beach!

Brianna Maria Google Review

Car died, AAA said I needed an alternator (roughly $500.00), I called these guys to find out what the cost would be, they said, bring it in first to do a test on the battery and alternator before I spent any money. I drove my car over this morning for a diagnostic, I have to tell you, the look on the guys face when I drove my 2004 Jetta in the shop, it was HILARIOUS, my Jetta was definitely out of place amongst the $60-$100K Mercedes. Even thought they didn't service VW's, they totally took care of me....I found out that all I needed was a new battery, NOT an alternator like AAA said. Lesson of the day; take your car to professionals, like Broadway German Service Center! Thanks guys, totally appreciated!

Frank Macias Google Review

5 stars!

A Google User Google Review

Go here! They know how to treat a person in need. Thanks guys for the great service, I will absolutely come back

A Google User Google Review

Noticed a puddle of liquid in my garage. Took my mini cooper to
Dominik. He put it up on the lift, checked it out, didn't find any leaks. Noticed it needed a quart of oil, add it and sent me on my way.
I'm new to tha area and to having to take care of my car. He was my angel for today..
Thank you Dominik. You have my business.

gaby s. Yelp Review

After reading so many rave reviews about this service I decided to give them a try. I had just purchased a used 2013 E-350 Benz and though the dealer assured me that the car was in perfect running shape, I felt that another sources feedback wouldn't hurt, even if it costs a few dollars extra. The test drive was fine and the vehicle handled well,but better safe than than,,,
Made an appointment w/ BGSC, asking them to go over the car for any possible flaw now or future problem. Also, since the Mercedes-Benz manuals are daunting I asked if after the inspection they'd give me a crash course in the basic operation of the car.
Long story short, when I went to pick up my car, Daniel told me that, indeed it was in perfect working order, then he had the mechanic spend 1/2 hour or so going over the many features of the car. After which I felt much more comfortable and confident about driving it. I was very pleased and satisfied w/this new to me auto repair service and then asked for the bill.
You ready? I was informed that THERE WAS NO CHARGE. What? That's correct, we want to help our customers enjoy their cars I was told by Daniel.
Where else can you find an attitude like this among dealers or mechanics? This is so rare but you know, it's smart business and in the future my auto repair/ maintenance business is going to be with Bway German.
Manuel Villarrubia, Seal Beach

Manuel V. Yelp Review

Needed brake service on my 2007 BMW 328i and was quoted something outrageous by the dealership. Gave Dom a call and he was able to provide the same service, plus extras for alot less. Dropped off the vehicle in the morning and was able to pick it up after work.

A month later, I got the brake service light on my vehicle and brought it back to Dom and he diagnosed a faulty sensor and replaced it within the hour. Great service and he stands behind his work.

I found a new mechanic I can trust!

Jae P. Yelp Review

Usually I drive my Merceds to a shop in Laguna Niguel where I have been going for like 20 years. I live nearby Broadway German and decided to get some work done and they are honest,reliable and good. I would use them again

Robert H. Yelp Review

Before I start you should know I am the kind of guy that won't hand over my keys to a valet. I let my engine fully warm up before heading out, park in the furthest end spot in the parking lot and lose sleep if my car is not spending the night in the garage.

Now that that's out of the way: 4 months after my E92 ///M3 warranty expired my battery decided to just go out one day. I jumped the car and headed to the BMW dealership where I was quoted $780 to replace and register the new battery. I swiftly canceled that and headed to Broadway German Service Center. I remember driving by on Broadway and decided to go check it out. I was welcomed and greeted warmly despite noticing they would be closing in 30 minutes. I told them I needed a new battery and they double checked and inspected the vehicle to ensure that was in fact what was wrong. I was quoted $300 for the battery and registration which included a 36 month free replacement warranty. Needless to say I happily authorized the work.

After the replacement and registration of the battery the technician realized there was a fault code on the dash. The Scan Tool read back with 'Passenger seat belt resistance out of range'. I was asked to bring it back the next morning so that they'd have more time to work on it. I explained this was my only vehicle and that I needed to get to and from work. This is where Broadway German really stepped up: The shop owner promised to give me a loaner to help me during their resolution of what should have been an in and out job. The next morning I came in and the owner handed me the keys to his personal E46 ///M3. He said come back when you finish up with work and we should have your car all squared away. This kind of support can ONLY be had from a mom and pop shop. He went out of his way not just because I was a fellow ///M owner and auto enthusiast, but because he genuinely sympathizes and cares about his customers. Needless to say, that afternoon at 4pm my car was ready at no extra cost to me.

Broadway German has made a lifelong customer out of me. Thank you for going above and beyond in order to keep me happy and on the road.

Mario M. Yelp Review

Moved to the area and was looking for an alternative to get quality service without paying dealership price. Brought in my car for a service C and it was fast, very reasonably priced and hassle free. Dominick even referred me to a next door body shop for a bumper repair. Will definitely come back for future car needs.

Patrick C. Yelp Review

I brought my Mini Cooper in here a few times for oil changes, rear shocks, front suspension, and brakes. Very professional and they always did a good job. Labor on German cars isn't cheap but I've found their costs to be very reasonable. If you're in the Long Beach/San Pedro area, I highly recommend this shop.

Anthony S. Yelp Review

Over the last 20 years, I've had the pleasure of Dominick and Roger taking care of my few Mercedes vehicles. They are very knowledgeable and honest in troubleshooting problems and providing options for their resolution. I've never had a problem with the quality of their work.

I strongly endorse their services for all Mercedes and BMW vehicles. They will go out of their way to get the job done to your satisfaction.

For the best job estimate, speak to Dominick exclusively.

Jim K. Yelp Review

My dreams came true! I was so lucky to find this wonderful MB repair shop. Honesty and integrity combined with professional service and expertise! Troubleshooting combined with recommendations, keeping me informed at every stage. They kept my car for two days and it feels brand new again. If I had taken it to the dealership, I would have had to trade in the car. I'm a lucky schoolteacher with a limited budget, but thanks to my new friends at this wonderful shop, I can keep my Mercedes. Thank you Gus and Co. I truly appreciate your honesty and guidance. You have earned my respect and I will be a returning, loyal customer in the years to come.

USC Sue T. Yelp Review

I found them on yelp, and they're just down the street from home.
This is a place where you get the following:

a) A clean, well maintained shop.
b) Good management.
c) Awesome and HONEST mechanics.
d) Upfront diagnostic quote. It goes towards your repairs.
e) No surprises, quick and upfront.

I love this place. I no longer have a knot in my stomach when I think about car repairs. They charge decent prices and are honest and really work with you. I was visibly stressed out and nervous to trust anyone. Now there is no reason to stress out this shop would make sure your are taken care of.

Recommendations, I will return for future services.

Kris A. Yelp Review

This place does good quality work. I've had multiple Germans cars and always trust these guys. The owner and his head mechanic are top notch always explaining to me what's wrong and how they will fix it. It's nice to have a shop you can trust!

Jason D. Yelp Review

Great customer service, changed my valve cover gasket on my E36 when another mechanic refused to do my car because its too modified.

This is defiantly going to be my mechanic now :)

Joanne O. Yelp Review

Moved to Long Beach 16 months ago and stumble upon this German auto shop on Yelp. I was impressed with many 5-star reviews. So I decided to check it out myself. I was impressed. Dominik was courteous, honest, and with a no non-sense business approach. They fixed my rattling glove box, which was a design flaw of BMW. After that, I brought my car, b'cuz the coolant reservoir was empty. They checked it for me and ran a diagnostic test without charge. I could not believe it. Unfortunately, this week, my radiator hose busted and to make a long story short, my car needed an entire brand new radiator, plus the parts attached to it. Not one hesitation on my part to give the business to them. I got my car back 2 days ago and everything is fine. I highly recommend this German auto shop. It's nice to have a reliable car shop you can trust to do a good job.

Jonathan C. Yelp Review

I was having issues with the charger for my GPS in my car and the fuses kept blowing every so often, the last time it happened I did not feel like driving to my usual garage and stopped in to ask if they could help me get this fixed.

I was nervous about showing up without an appointment asking for help on the spot but the gentleman that was in the office, stepped away from his computer immediately, asked me to bring the car in, got on the ground and changed the fuse on the spot. I thought this was really nice of him, and even tho I don't have a BMW to bring to these guys anymore, I would say these guys are at the very least very nice people and there aren't enough of those now a days so I wanted to say:

Thank you!

Carlos M. Yelp Review

I have been taking my cars to this shop since 1993. A Mercedes 300E and a BMW 740IL. I can't say enough wonderful things about this business. They have always looked for less expensive repair options, they are incredibly accommodating, and truly care about their customers. Sad to say after all of these years of owning German cars, I just purchased a Lexus and will have to find another car DR. Thank you Broadway German Service for over two decades of amazing customer service!

Stephen B. Yelp Review

Brought my 5 series in here since they work with warranty companies. They checked out my car for FREE, and at the end advised that I take it to the dealer, since my problem was covered by a factory recall. That was real honest of them!! Didn't take a penny from me! Heck, my rear tail light bulb went out when I was there and he gave me a new one, no charge. Thanks guys!! Will definitely come back here, should my car need service.

Alex S. Yelp Review

I paid about half the price of the dealer's estimate for brakes on my 2005 BMW. I had the repair done several months ago, and no problems since. Thanks Broadway German Service!

April H. Yelp Review

I had my Mercedes serviced here. The staff was extremely knowledgeable, friendly and professional. They did a great job servicing my car at an amazing price. I highly recommend this place. There is absolutely no need for me to go to the dreadful Mercedes-Benz dealership for routine maintenance, now that I found Broadway German Service Center in my neighborhood.

Maksim K. Yelp Review

Had to take the Mini in for a minor repair yesterday. Without going into detail, I want to say that these guys were very kind to me. Can't recommend this place enough. Very nice people.

Kellie B. Yelp Review

I found Broadway German Service on Yelp, and took a chance with my 1987 Mercedes 560SL. I've owned this car for 20 years and it failed to pass the California Smog Test. The mechanics were great. The repairs were reasonable, given the car and it's age. I got the car back fully smogged, and I don't think it has run as well since I bought the car. I have definitely found a home when I need something done on my gracefully aging beauty.

Gary M. Yelp Review

These guys are Top Shelf!

My 2001 E430 MBZ was reeling from someone esle's incompetence. BGSC correctly diagnosed and repaired my car with outstanding customer service and value.

My 2nd visit was even better. I feel very lucky to have found such an outstanding MBZ repair shop on my 1st phone call for help since my move to LBC. Thanks BGSC.

Kirt S. Yelp Review

I was accused by one of the companies I reviewed as only being negative and having bad stuff to say with no positive reviews. Today I saw poor review given to this mechanic, who I know and trust and I have decided to make a post. I have been bringing my BMWs to this shop since 1996, I have always received top notch work and friendly service. The owner has even given me his car as a loaner (no charge), repaired items for free, found the least expensive OEM parts, and has had my cars always running as if they had come from the dealership. Even when I moved 30 miles away I still bring my car to Dominik and his crew because I trust they are going to tell it to me straight and give me the best solutions for my car. I could not be happier with a mechanic and I wish them continued success.

Noble D. Yelp Review

I can't begin to say enough great things about this place. My battery died on my 2006 325i today and I was less than a mile away from the local dealership (who shall remain nameless). They first told me that there was nothing they could do and suggest I call roadside assistance (gee, I never thought of that). When I asked how much it would be for a new battery they said it would be $500 plus tax. After I stopped laughing, I said 'Thank you' and hung up. I called Broadway German Service Center and asked if they could help me. He quoted me half the price of the dealership and said that he could see me today. He even explained how to jump start my car since the battery was in the trunk and there was a jump terminal under the hood (I did not know that). I was in and out in 30 minutes and totally happy with the service. I just paid the final payment on my car, so that means it will start falling apart now, right? Broadway German Service Center, you now have a new customer for as long as I own a German car!

Chris M. Yelp Review

Better alternative than going to the dealership. BGS just tells you what your car really needs. They don't try to sell you extras at an inflated cost. It's hard to find a good mechanic these days.

Ernie L. Yelp Review

These guys knew how to fix the AC on my 2004 Mini Cooper. No excuses, no waiting for parts, no overcharging. Very reasonable for such a big job. If you have a Cooper these guys are great!

Diana B. Yelp Review

I have a 1994 BMW - I have been going here for over 13 years
No overcharge - fair - THE BEST SERVICE!!!!

Vannessa S. Yelp Review

6/15/2012. I brought my '07 MINI after reading all the good reviews and getting a quote from the dealer that was just ridiculous... Dominik was very nice and checked my car promptly to really know what was the problem. He called me about 2hrs later with the quote and explained exactly what was wrong and what he was going to do. The price was about $225 less that what the dealer wanted... I was very happy with this :) specially in this economy. Another thing that I was very pleased with is that my car was ready the same day!!! The job required about 5hrs worth of work, so I was happy that he was able to do this the same day. All around good service! I will come back to this place for future service that my car may need, and am happy that I have found someone to work on my car that I feel I can trust and has the experience to do it. Also I love supporting local business. A+

Elaine C. Yelp Review

I was referred to Dominic by one of my neighbors who raved about his service. My first impression was that I must be walking into a converted firehouse--brick on the outside; a shiny and amazingly clean work area inside. It didn't look like any service center I had been to before.

It's a small operation--just Dominic and a couple of other guys--but when I walked in, they made me feel like I was their only customer at that moment.

They listened to what I had to say, performed the required service, and even diagnosed an intermittant 'check engine' light problem that another mechanic I had been referred to said was solved--at least until a week later when it started up again.

Any BMW owner knows service on these cars are not cheap. (Stay away from LB BMW--major price gauging!) I felt the fees here were very reasonable for BMW service.

I'm very happy I found Dominic and his team. This is a group of guys who know what they're doing, treated every customer that I saw walk in with the same personal attention (and no talking down), and were very down to earth.

I felt they were genuinely interested in not only servicing my car, but in ensuring I was happy with the result. I would highly recommend them!

Linda J. Yelp Review

I was in Long Beach for a couple of days and during my stay the driver side window on my BMW 325i stopped working and wouldn't close. I took it to Broadway and Dominik diagnosed it as a broken lifter / regulator. He gave me a reasonable quote and offered to fix it within 2-3 hours the same day. He even personally gave me a ride to the Long Beach Convention Center and picked me up again when the car was ready. Great work and great service. A+

Vivek K. Yelp Review

Great service. They took my 560 SL at 8am, drove me to work and called me by noon with all the details. The car runs great. No nonsense. Reasonable prices. Great guys.

Michael V. Yelp Review

I've been using BGS to service my 8 year old BMW for years and my experience has always been positive.

D C. Yelp Review

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